Refund policy

Returns Policy

You may return any item within 14 days of delivery for a full refund.

You should expect to receive your refund less any actual delivery costs within 5 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply Contact us using the Contact page

Any damages must be reported by email with images within 24 hours of receipt of goods. We will organise replacements within 7 days (Please note that our products are made from natural wood materials therefore each piece may differ in graining characteristics making each item unique )

Please note that when returning items you  must use adequate packaging to protect against damage  and be fully insured by the returning courier .Charges will be made for damaged returns that have not been adequetly  packaged.

When ordering any goods from from our web site you are agreeing to the terms and conditions set out in the Shipping and returns policy.